Privacy Policy
Last updated: 17 September 2026
This Privacy Policy explains how Zuxanya (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit or use our website and services. We respect your privacy and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Data Collection
We may collect information that you voluntarily provide, information collected automatically when you use our website, and information received from third-party services. The types of information we may collect include:
- Your name, email address, telephone number, and other contact details submitted through forms or correspondence.
- Information contained in messages, inquiries, feedback, or other communications you send to us.
- Technical information such as your IP address, browser type, device information, operating system, language preferences, and general location.
- Usage information, including pages visited, links clicked, access times, referring websites, and interactions with our website.
We do not intentionally collect sensitive personal information unless you provide it voluntarily and there is a lawful basis for processing it. Please avoid submitting unnecessary confidential or sensitive information through website forms or email.
Use of Data
We may use personal data for the following purposes:
- To operate, maintain, and improve our website and services.
- To respond to your questions, requests, and customer-support inquiries.
- To communicate with you about our services, updates, or relevant administrative matters.
- To understand website usage and improve content, functionality, performance, and security.
- To detect, prevent, and investigate fraud, abuse, unauthorized access, and other unlawful activity.
- To comply with legal obligations, regulatory requirements, and valid governmental requests.
Where required by law, we rely on a lawful basis for processing, such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests. Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, resolve disputes, maintain business records, or comply with legal obligations.
Cookies
Our website may use cookies and similar technologies. Cookies are small text files placed on your device that help websites remember preferences, understand visitor activity, and provide essential functionality.
We may use necessary cookies to operate the website, security-related cookies to help protect our systems, and analytical or preference cookies where permitted. Non-essential cookies will be used only where legally required consent has been obtained. You can manage or disable cookies through your browser settings. If you disable certain cookies, some website features may not work as intended.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services, including social-media pages. These third parties operate independently and have their own privacy policies and terms. We are not responsible for the content, security, or privacy practices of external websites. We recommend reviewing the privacy policy of every third-party website you visit.
If you interact with third-party services, such as social-media buttons or embedded content, those providers may collect information about your activity according to their own policies.
Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure communications, monitoring, and appropriate administrative procedures.
However, no method of transmission or electronic storage is completely secure. Although we take appropriate precautions, we cannot guarantee absolute security. You are responsible for keeping your account credentials and devices secure, where applicable.
User Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data in certain circumstances.
- Request restriction of processing in certain circumstances.
- Object to processing based on legitimate interests or direct marketing.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection supervisory authority.
To exercise your rights, we may need to verify your identity. We will respond to valid requests within the timeframe required by applicable law. Some rights may be subject to legal limitations or exceptions.
Contact
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about our handling of personal data, please contact us:
- Email: [email protected]
- Phone: +49 161 3399
- Address: 78 Cedar Lane, Germany
- Social/X: https://x.com/
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a revised effective date.
